Digital Wallet Group Brings Smiles to Singapore with Launch of Remittance Mobile App for Overseas Workers | Taiwan News
SINGAPORE / TOKYO, JAPAN – Media outreach – May 23, 2022 – Global IT and fintech company Digital Wallet Group (DWG) today announced the launch of its Smiles discount request (Smiles) in Singapore. DWG’s subsidiary, Digital Wallet Singapore Pte Ltd, will manage the rollout and operations with local partner bank CIMB Bank Singapore. Singapore’s first outbound remittance corridors are the Philippines and Indonesia, with Bangladesh, Vietnam and India, among others, expected to be added by 2023.
Created by DWG subsidiary Digital Wallet Corporation (DWC), Smiles is Japan’s first and most popular mobile money transfer service, offering a convenient and user-friendly mobile experience, low transfer fees and 24-hour accessibility. 24 and 7/7. The mobile app offers an easy, fast and transparent six-step integrated payment process. It also offers a range of payment options, including bank credits and cash withdrawals at thousands of locations around the world, adapting to local preferences and allowing greater flexibility without incurring fees. additional. Besides English, Smiles offers language options in Tagalog and Bahasa Indonesian, with Vietnamese and Spanish in the works.
Mr. Eiji Miyakawa, Founder and Managing Director of Digital Wallet Group, said, “The difficult circumstances of the global pandemic and geopolitical tensions have impacted foreign workers around the world who struggle to care for their families left behind. country. Our goal is to support overseas workers and ensure the lifeline for their families is timely and convenient by providing a 24-hour secure mobile money transfer channel. With the widespread use of digital technology, Smiles offers our customers another way to stay connected and have peace of mind. We are confident that expanding our Smiles network in Singapore will benefit the overseas worker community and further support our continued expansion across Asia Pacific.”
Smiles is a pioneer in redesigning international money transfer services with the latest technology, product design and business model. The app was the first in Japan to introduce online identity verification (eKYC) using artificial intelligence to simplify and secure procedures. The same technology that processes transactions for 70 million users worldwide is also accessible as a digital customer management technology solution. White labeling for customers in the retail, shopping center and consumer healthcare industries, it uses machine learning and artificial intelligence to manage customer authentication, data analysis and marketing automation.
Smiles has been expanding globally since its launch in Japan in 2016, where it built a loyal following among Filipinos working in the country and became the leading mobile money transfer service. Before coming to Singapore, the Smiles app was released in Canada in February 2022. Smiles has also opened representative offices in Vietnam and the Philippines. In 2021, Smiles received the Good Design Award in Japan and is the first and only money transfer app to date to receive this prestigious accolade.
The introduction of the Smiles app in Singapore follows and complements DWG’s acquisition of RediMoney Express Pte Ltd (REPL) in August 2021, beginning the process of converting its retail and app assets to Smiles. On April 16, 2022, the Philippine Ambassador to Singapore, HE Joseph del Mar Yap, graced the opening of Smiles Studio @Orchard at Lucky Plaza. He also met selected foreign workers in Singapore who have been recognized for their long-term support of families back home by paying regularly over an average of 20 years. The personal stories behind these long-time Filipino Overseas Workers (OFWs) exemplify the spirit of Smiles’ “Pride of OFW” campaign, a platform for personal stories of challenges and triumphs shared by OFWs.
The global pandemic has impacted the cross-border movement of foreign workers with lockdowns, border closures, travel restrictions and restrictions, which have severely affected inbound labor mobility and movement restrictions foreign workers’ days off when they usually visit the -remittance services. However, mobile money transfer apps like Smiles allow foreign workers to overcome these challenges and have full access to financial services to support families back home.
Data from the Bangko Sentral ng Pilipinas (BSP) showed that remittances, which only include money transmitted through banks, rose 5.1% from a year earlier to $31.418 billion. US – a new high in 2021 due to the improving global economy in the global context. pandemic. After the United States, Singapore was recognized as the second largest source of remittances in 2021. It is also one of the cheapest corridors to the Philippines, with an average 3 percent. Conversely, remittance corridors to East Asia and Pacific regions can be as high as 13%.
Mr. Roland Pagdanganan, Managing Director of Digital Wallet Singapore, said, “I was attracted to Digital Wallet with its values of service, attention and feedback, which align with the values I instill in my own family. With the launch of Smiles in Singapore, I would like foreign workers to experience our innovative mobile money transfer service, where customer experience, service delivery and community support are in our DNA. Additionally, a portion of our earnings from Singapore will go towards Smiles donation campaigns to help disaster relief organizations and humanitarian relief.”
About the Digital Wallet Group and the Digital Wallet Company
Digital Wallet Group (DWG) is the holding entity of Japan-based fintech company Digital Wallet Corporation (DWC), the developer of digital money transfer platform Smiles Mobile Remittance (Smiles). Using artificial intelligence, big data and mobile technology, DWC offers global money transfer and payment services, digital wallet and mobile marketing. DWG operates in the Philippines through the acquisition of Speed Money Transfer Philippines, Inc. In 2021, it launched in Singapore with the addition of RediMoney Express Pte Ltd. The group’s network of banks spans Singapore, Canada, the Philippines, Vietnam, Indonesia and Nepal. . Visit us at www.digitalwallet.global and follow us on LinkedIn.
About Smiles Mobile Remittance
Smiles Mobile Remittance (Smiles) was launched by Digital Wallet Corporation (DWC) in 2016 and is the first and most popular overseas mobile money transfer service in Japan, with over 2 million app downloads mobiles. Secured by advanced technologies such as artificial intelligence and facial recognition, users can enjoy greater convenience, better value and efficient services. Smiles is the only financial platform offering mobile money transfers with an integrated loyalty and referral program in Japan. Visit us at www.smileswallet.com.